FAQS


Refund Policy

We strive for our customers to love our Love Spot KC Shop items just as much as we do! If you are not completely satisfied with your order, you may return the item within 7 days of receiving it for exchange ONLY. Unfortunately there are no refunds. 

To exchange an item, please contact us BEFORE returning any item. Items must be in good saleable condition (no stains)

  • Customer is responsible for all return shipping cost.
  • Once items are received by our team please allow 5-10 business days for processing.

Orders cannot be cancelled once they are placed.

Shipping Policy

All orders are sent to our print shop within 24 hours of placing your order (business days) we cannot cancel orders after they have been placed due to our items being custom made.

  • Normal processing/shipping time is 7-10 business days (you could receive items sooner) 
  • Orders are shipped via USPS First Class Packaging 
  • The Love Spot KC Shop is not responsible for orders lost, mishandled, or misplaced by USPS.
  • Once your order has been shipped and has arrived at USPS, please refer to your tracking number and contact them directly for updates.
  • Pleas always ensure that your shipping address is correct prior to checkout (P.O boxes are not acceptable for shipping)